Privacy Policy
Agora Labs SRL (“Agora, “we” or “us”), an Italian company, operates the Agora Labs website - www.agoralabs.eu.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you visit our website, social media pages, contact us or make use of our services, and the choices you have associated with that data.
1. What is this policy?
We respect your privacy and your control over your own data. In this policy, we explain what kind of personal data we collect from people or entities who access this website, contact us or use our services. We also explain why we collect such information, how we use it, how we keep it secure, and who we share it with, and how you can exercise your rights with regard to your personal data.
This policy is made and interpreted in accordance with the EU General Data Protection Regulation (2016/679). The application and interpretation of this policy in accordance with the laws of an user’s jurisdiction may be accepted by us at our discretion provided that such application and interpretation is not in conflict with the EU General Data Protection Regulation (2016/679).
We regularly review this policy and may change it from time to time. Please review this policy regularly to keep informed about our practices. By using the Agora website, contacting us or using our services you agree to this policy as may be amended from time to time and are bound by it.
If you have any questions about this policy or if you would like to exercise your rights to your personal data described further below, contact us by email at privacy@agoralabs.tech.
2. What is personal data?
Personal data means any data that allows the identification of a person directly or indirectly. For example, combining different kinds of data may enable identifying a person even when each data separately would not allow that. Personal data can include many types of information, such as a name, location data, an online identifier, IP address or the like.
As to what personal data is being processed, we collect the information you provide to us when you contact us. This includes general personal data, e.g. name and contact details, as well as any information about your position or role in the organisation on whose behalf you are contacting us.
If you order paid services, we may also ask for your financial data, e.g. your preferred payment method and billing address.
We do not currently use cookies on our website and therefore are not currently collecting or processing information concerning your browsing behaviour on our website, your IP address, and other statistical information. However we may choose to do so in future. If we do, this privacy policy will be updated to reflect this change.
3. Processing personal data
We may process your personal data for the following purposes:
Responding to your inquiries and communicating with you;
Responding to job applications;
Developing and improving products and services;
Informing you about new developments at Decentriq and about new services (e.g. via our newsletter; although you can let us know at any time that you would like to opt out of receiving such information in the future);
Informing you about new developments at Decentriq and about new services (e.g. via our newsletter; although you can let us know at any time that you would like to opt out of receiving such information in the future);
Fulfilling any applicable legal obligations; and
Enforcing legal claims.
We have a legitimate interest in the processing of your personal data in accordance with the purposes mentioned. Some processing is also necessary so that we can fulfil our contractual obligations towards you or our legal obligations (e.g. retention obligations). On this basis, we process your personal data if and to the extent that the applicable data protection law requires a legal basis or justification for the lawfulness of data processing in general or for certain processing activities.
We will update this privacy policy (including the purposes of processing personal data) as and when new services or functionalities are being offered either on the Agora website or Agora platform.
4. Data protection
We store your personal data only to the extent and for as long as is necessary for the fulfilment of the purposes described in this Privacy Policy or for the fulfilment of legal obligations.
In the interest of the integrity and confidentiality of personal data, we take appropriate technical and organisational measures and implement procedures for regularly reviewing, assessing and evaluating the effectiveness of the measures.
5. Sharing personal data
We will not sell or rent your personal data to third parties, unless we are required to do so by law, a court order or similar judgement, or unless we obtain your prior consent.
We may use third party subcontractors (e.g. hosting services) in providing our services, in which context they may also process your personal data.
6. Data storage
By using the Agora website, contacting us or using our services, you consent to our storing your personal data on our servers. We will retain such data for as long as it is relevant for the purpose for which the data was collected, unless you withdraw your consent before that. At which point, we will delete all your personal data, unless there are applicable laws or statutes which obligate or allow us to retain your personal data longer.
7. Your choices and consent
You decide whether and how much information you wish to receive from us. If you do not wish to receive further communications from us, you can click on the “unsubscribe” link in any email communications received from us, or reach out to us by email at privacy@agoralabs.tech and let us know that you wish to unsubscribe from the information we provide.
We may contact you in respect of your obligations or contractual relationship with us irrespective of your privacy choices. However, we will not contact you for feedback or for marketing purposes, (i) unless we have a legitimate interest thereto, (ii) if we do not have your valid consent or (iii) if you have refused such marketing.
8. Accessing and updating personal data
You can view, update and correct your personal data by communicating with us by email at privacy@agoralabs.tech.
9. Links to other websites
Our website may contain links to websites run by other companies, organisations, or individuals. We are not responsible for the privacy policies or data collection practices of third parties, their websites or other sites which you find using such links.
10. Your rights
You have various rights with regard to your personal data. However, particular rights may be subject to qualifications or specific requirements arising from applicable laws and directives that are not fully described here.
Right to access your personal data: You have the right to get confirmation from us on whether your personal data is being processed. You also have the right to access your personal data and to obtain certain information, such as the purposes of processing your personal data and the types of personal data involved.
Right to rectification: You have the right to request us to correct inaccurate personal data about you.
Right to erasure: You have the right to request us to erase personal data about you in certain situations, such as if the data is no longer necessary for the purposes for which it was collected, if processing such data is unlawful or if the data was processed based on consent and you withdraw your consent.
Right to restriction of processing your personal data: You have the right to restrict processing of your personal data in certain situations. If you exercise this right, we are generally only allowed to store the data in question. You might exercise this right, for example, if you believe that the personal data we hold about you is inaccurate, in which case your right to restriction of processing would apply for the time that it takes us to verify whether your belief is correct.
Informing you about new developments at Decentriq and about new services (e.g. via our newsletter; although you can let us know at any time that you would like to opt out of receiving such information in the future);
Right to object to processing your personal data: You have at any time the right to object to processing your personal data for direct marketing purposes. You are also entitled to, on the grounds of your particular situation, object to processing of your personal data that we do based on our legitimate interest.
Right to data portability: You have the right to obtain your personal data in a structured, commonly used and machine-readable format and to transfer the data to another controller, if we process your personal data based on your consent or because of a contract that we have entered with you. For this right to be available to you, our processing of your personal data must take place by automated means.
Right to withdraw your consent: To the extent we process your personal data based on your consent, you have the right to withdraw your consent at any time. You can do so by sending an email to privacy@agoralabs.tech. Withdrawing your consent does not affect the lawfulness of processing of your personal data based on consent before its withdrawal.
Right to make a complaint with the data protection authorities: You have the right to make a complaint with the data protection authorities concerning our processing of your personal data. You can make a complaint with the data protection authority of the EU member state where you have your permanent residence or where you work, or where you find that a potential breach with regard to your personal data has occurred.
